Reservations

Privacy Policy

PRIVACY NOTICE

Via this Privacy Notice, you are informed that the personal information given to Hotel The Palm at Playa upon completion of the registration forms – in digital or printed format – and telephone communication with our authorized personnel, such as name, address, telephone number, e-mail address, nationality and special personal dates of celebrations, will be used in order to provide you with the services have been requested from us. Such services include reservations, purchase of vacation packages, membership to our Loyalty Program, or any other service related to offering tourist services; to inform you of any new related services; to inform of any changes to the above; to offer promotions and special services and any other tourist products; as well as to check the quality of service that we provide. All of the above is carried out in order to provide you with a better service and to identify your personal preferences in order to make your stay as pleasant as possible.

If any information regarding your state of health has been provided to us, considered in accordance to the law as sensitive personal information, this will be used with the sole purpose of providing you with a personalized service and to make your stay a more comfortable one. In this case, you expressly authorize the use of such information and Hotel The Palm at Playa abides to treat this in accordance with the appropriate security measures, guaranteeing your confidentiality at all times.

We also inform you that your information may be transferred to affiliated, subsidiary or associated businesses, to national or foreign third parties and be used both within and outside of the country in order to offer you accommodation services and products. If you do not convey your express opposition to your personal information being transferred in this way, it will be understood that you have given your implicit consent to this.

At any moment you may revoke your consent which you have provided us for the treatment of your personal information and may exercise your rights of access, modification, cancellation or opposition to the treatment of any of your personal information given to us. Any such request should be presented in written to Hotel The Palm at Playa , “, Departamento de Datos Personales, at the following address: Calle 8 Nte, entre 5ta y 10ma, Playa del Carmen; Quintana Roo, México, and Hotel The Palm at Playa will send a written reply to the postal or e-mail address provided to us in your aforementioned written request.

Hotel The Palm at Playa reserves the right make any changes or updates to the present Privacy Notice at any time. In such case, any modification to this notice will be available at our website: http://www.thepalmatplaya.com.