Services & Amenities

Enjoy an Unmatched Playa del Carmen Hotel Experience

One of the top hotels in Playa del Carmen, The Palm at Playa showcases a myriad of services to improve your stay at our hotel destination in Mexico.


  • Reception & concierge services (24 hrs)
  • Room Service (7 a.m. to 11 p.m.)
  • Pool and Jacuzzi on the Terrace (10 a.m. to 8 p.m.)
  • Parking on the property (subject to availability) and parking nearby at extra charge
  • Airport Transportation service (subject to reservation and extra charge)
  • Spa: 1 simple and 1 cabin for couples. 9 a.m. to 5 p.m. 
  • Yoga class in complimentary twice a way upon reservation
  • Complimentary access to the gym
  • Beach Club (by convention): lounge chairs and beach towels provided
  • Currency exchange
  • Laundry and Dry Cleaning
  • Rental car
  • Reservations for restaurants
  • Tour information
  • Bike Rent


  • American Breakfast included
  • Access to the gym is complimentary
  • Wi-Fi is complimentary
  • Parking lot subject to availability in the property
  • Pets are not allowed
  • Room service available from 7 a.m. to 11 p.m. with an additional charge
  • Airport Transportation service (subject to reservation and extra charge)



Bike Rentals


Planning a Romantic dinner at your room terrace, celebrate this special moment with your loved one , find the perfect menu. Dinner by candlelight outdoors on the balcony and sharing a bottle of wine along with an intimate conversation before passion is alive

Contact us for more information


Zen Eco Spa give you the most cordial welcoming and invite you to pamper, relax and rejuvenate yourself with a special collection of treatments, incorporating the ancient Zen culture fusion of pure ingredients and delicate fragrances, with innovative quartz techniques and tropical fruits.

ZEN ECO SPA are three words with three letters that by separate offer us peace and calmness with ecology and botany, along of course with our warm and professional Mexican staff.

  • Patriotic Month…

    Book with 25% discount on our BAR rate Applies… Read More
  • Transportation Airport…

    Travel on June and get the shuttle in complimentary… Read More
  • EARLY BOOKING 2018 Valid on stays from… Read More
  • Get  25% off additional to Best available… Read More
  • Reserva y paga tu estancia a  6  o 12… Read More
  • SAVE 30% OFF

    Valid on stays starting from  October 01… Read More

    Get the 3 rd  night  free on stays from… Read More

    EARLY BOOKING 2017  Valid on stays from… Read More

    Get a special discount for the advantage… Read More